Delivery Rates

We offer shipping options to all states United States of America, after discounts and before taxes. Unfortunately, due to certain labeling, product content and embargo restrictions, we currently do not ship all the products available on our website to every single state. 

 

Shipping and Tracking

A confirmation email will be sent to you once your order has been received. Please allow 4-6 days for your parcel to be mailed off. We are a small team and appreciate your patience! Since we are working with overseas fullfillment centers, please allow 5-7 days for your tracking number to be updated in their system, once your shipping confirmation email is received. Please be assured that once your tracking number is sent to you, your order has been in fact shipped. Some tracking numbers may display that your order is not found or is still in the fulfillment center in Asia,even when it is on its way to be delivered to you, this happening because Asia is one of the largest international postal hubs and processing sometimes may take time and not be regularly updated.

In order to keep our inventory affordable, fresh, and up to date with the latest styles we have a centralized fulfillment center in Asia that all of our products ship from. Due to the overseas location of our fulfillment center, please allow for up to 1-3 weeks for shipping and up to 3-6 weeks if the order is international. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or back ordered. Rest assured, any shipping delays will be communicated.

 

 

Failed Delivery/Lost Items

It is very important that you supply us with the correct address and postcode! Karpatee unfortunately cannot be held responsible for lost items due to incorrect/incomplete delivery addresses being supplied. What you enter at checkout is what goes on the label so please be careful! Please check your order confirmation e-mail and contact us immediately if you notice any errors or missing information. Unfortunately once the item is dispatched we will be unable to make any changes.
If you are having your order delivered to a work address the business name must be supplied. We cannot be held responsible for items that are lost (internally) after delivery to a work address.

 

Import duties/  Taxes

All the products displayed on our website are priced without the added tax and marked "tax not included". Please note that there may be import duty or local taxes charged for deliveries.Due to the small stated value amounts entered by our fulfillment center it is not often that our customers receive duty/extra charges upon import. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country.In the rare event a charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs are not part of the shipping charges. For any queries you may have, we recommend that you contact your local customs office.Please be aware that Karpatee does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. Since these fees are not computed nor applied to orders by Karpatee, please contact your local customs office to find out more information if you are unsure of the charges. We will not responsible for such expenses under any circumstances.